Casualty Recoveries by the Division of Third Party Liability

About Third Party Liability Casualty Recoveries

The Pennsylvania Department of Human Services (department) is the sole state agency in charge of administering the Medical Assistance (MA) program to provide health insurance benefits to eligible Pennsylvania residents. The MA program is jointly funded with state and federal tax dollars.

To ensure that the department and the federal government do not pay for services when other coverage is or becomes available, Title XIX, § 1902(a)(25) mandates the recovery of funds paid by MA when a responsible third party is liable for those health care costs.

The Act was amended to clarify that the “third parties” subject to the provisions of 1902(a)(25) include: (1) self-insured plans, (2) pharmacy benefits managers (PBM), and (3) “other parties that are, by statute, contract, or agreement, legally responsible for payment of a claim for a health care item or service," including workers’ compensation, automobile insurance, and liability insurance plans. The Deficit Reduction Act (DRA) of 2005 also replaced reference to “a health maintenance organization” with “a managed care organization” in identifying the types of third parties to which the provisions of section 1902(a)(25) apply.

Title 42 of the Code of Federal Regulations, Part 433.138 and 139 and PA Public Welfare Code, Title 55, Chapters 1101.63, 1101.64 and 1101.69A provide the mandate to recover the resources available to pay the claim. In order to comply with this mandate, the department created the Third Party Liability, also known as TPL, program. (Public Welfare Code Title 62 P.S. § 1409, Third Party Liability, effective Sept. 2, 2008.) 62 P.S. 1409

When a third party reimburses a provider in part or in full for claims that MA paid, a refund is due the state’s MA program. Pursuant to the federal mandate, TPL identifies responsible third parties and pursues reimbursement to the department. Pennsylvania Code, Chapter 259 governs TPL and casualty recovery rights. (Redirect to PA Code W.)

View/download frequently asked questions regarding casualty recoveries by TPL. 

TPL Web Portal

The Department of Human Services (department), Division of Third Party Liability (TPL), offers a Web Portal to allow registered business partners (requestors) to submit requests and related documents online.

The department provides automated responses to registered business partners in the course of working on a case.  The portal keeps an electronic record of requests to TPL and responses back to the requestor.  All correspondence to the requestor from TPL is available.

Case statuses are available to the requestor:

  • Request is Received
  • Case is Open
  • Statement of Claim Requested
  • Statement of Claim Available
  • New Correspondence (response from TPL to requestor)
  • Awaiting Reimbursement
  • Check Processed

In addition, several enhancements have been made:

  • Casualty, Estate and Special Needs Trust forms have been updated to add more clarity.
  • The requestor is provided with the name and phone number of the agent/investigator assigned to the case.

Request submission through the TPL Web Portal will become mandatory in the future.

Step 1

Sign up for a Business Partner account.  Once this step is completed, you will receive a confirmation email with your b- user name.

Step 2

Click here to request TPL Web Portal access with your new b- user name.  At the bottom of the "Enterprise Business Partnership Registration: General Information" page, you will see the following:

Already have a Business Partner ID (B-)? If you have already created a
Business Partner ID (B-), you do not need to create another one.
Simply click the link below and use the Business Partner ID and
Password you have already created to login.

Requesting Third Party Liability (TPL) Webportal access
with your existing Business Partner ID (B-)? Click HERE

Click on the link to request TPL Web Portal access with your existing Business Partner ID (B-).

Step 3

Once registered, your agency's administrator will be able to approve or deny access to others in your agency.

The first individual to register under your FEIN will become your organization's "administrator." Please refer to the registration guide for further information.

Once you have registered with the TPL Web Portal, you will be able to submit claims on your personal dashboard.

Please email us with any questions or concerns regarding the TPL Web Portal. 

View/download a HIPAA compliant consent form.

Requesting a statement of claim (SOC) from DHS

  1. As an attorney taking a new case, contact the Department of Human Services (department), Division of Third Party Liability (TPL) immediately to determine if there is a claim. As soon your client has signed an agreement for you to represent them, you should then send a request for a SOC by using the TPL Web Portal or mailing/faxing a completed SOC request form to TPL. If you wait until the case progresses and/or settles before contacting TPL, it could result in a delay due to the volume of other requests that are already in queue ahead of the new request. Click on the above link to obtain a copy of the blank form. This form must be completed with all available information to enable TPL to begin processing. The more detailed the information provided, the less the likelihood of a delay and/or request for additional information.
  2. Please do not send in multiple requests for the same client and same date of incident (DOI).
  3. All requests are reviewed based on the date they are received.
  4. After TPL reviews a request, one of the following will occur:
    1. A casualty case is opened.
    2. A “No Recovery” letter is sent (see Step 5) .
    3. Additional information is requested if necessary.
  5. The department provides a written response informing you that there is no recovery to pursue.
  6. If the DOI is within the last six months, TPL cannot create a SOC until at least 180 days have elapsed from the DOI. Providers are allotted that amount of time to timely file claims and receive payment.
  7. If your request is extremely time sensitive, please provide a detailed explanation to justify TPL reviewing the request ahead of others already in the queue. Send that explanation to the following email address:
  8. TPL staff will review your request and determine the appropriate course of action.
    1. If it is determined to be very time sensitive, TPL staff will acknowledge your request via email and the request will be given immediate attention.
    2. If TPL staff determines the request does not merit immediate attention, the request will be passed on for routine processing. You will receive an email response reporting this action.
  9. Once a request is reviewed and a case is opened, it is assigned to an Agent or Investigator (A/I). The assigned A/I is the official contact on the case and all future inquiries regarding the case should be directed to them.
  10. Should the case change hands because of staff turnover, TPL will notify you by letter of the new worker assigned to your case.
  11. The assigned A/I sends the requestor a subrogation letter, and if necessary also requests any additional details needed to proceed. If you have any inquiries related to your request, please contact the A/I and reference the Client Information System (CIS) number (TPL assigned case number, which is actually your client’s Medical Assistance recipient identification number) and DOI. After all necessary details have been received, the A/I will submit a request for a SOC to be created.
  12. A completed SOC includes claims paid by Medical Assistance and by any managed care organization (MCO) in which the client was enrolled relating to the incident and also any cash assistance that was paid to the recipient or paid for any child for which the recipient has a legal responsibility to provide.
  13. When the case settles, provide the assigned A/I a proposed distribution sheet (PDS) to initiate negotiations of TPL’s claim.
  14. Once an agreement is reached with TPL, you will receive an agreement letter that reflects the amount due.
  15. Please be sure any payment sent to TPL includes your client’s CIS number and DOI (if your client has multiple DOIs). Failure to do this can slow the posting of the check or result in it getting posted to the wrong DOI.
  16. Once a payment has been received and processed, the A/I generates an acknowledgement letter for your records.

Miscellaneous Casualty Information

Act 2008-44:  Third Party Liability Law, Act 2008-44, applies to lawsuits filed after September 2, 2008.

Proposed Distribution Sheet (PDS):  Attorneys must provide a PDS to verify the gross amount of the award, the fees and costs, the client’s net, and compare the information to the claims amount. A verbal confirmation of the settlement amount is not acceptable. Pa.R.P.C.1.15(b) requires attorneys to provide the department with a full accounting of funds in which the department has an interest. If the PDS amount does not match the amount provided in the settlement check, the department will not process the payment. A final distribution sheet must be submitted even when the amount of the check received matches the PDS amount.
Cash Assistance and Collections:  The department’s claim for Medical Assistance reimbursement may include a claim for Cash Assistance (CA) reimbursement. Under 23 Pa.C.S. §4604(d), CA must also be repaid from the proceeds of a personal injury claim and the department has a lien to enforce this right.
Special Needs Trusts:  Special Needs Trusts are established with the resources of a disabled individual for the purpose of allowing the individual to qualify for Medical Assistance. View/download the Special Needs Trust Fact and Information Sheet.