Home Modification Quality Improvement Program

DHS is launching a Home Modification Quality Improvement Program to improve our efforts surrounding home modifications for individuals that we serve and increase the opportunity for them live in the community.

DHS is reviewing the current structure of its home modifications service, and looking to improve upon it through the utilization of the proposed Regional Broker Model. Under this model, home modification services would be coordinated through a designated broker. To achieve this new model, the Commonwealth will be divided into regions with one broker selected per region through a competitive procurement process.

We believe this will increase accountability and predictability, create consistency across the waivers, improve consumer choice, and identify options for quality improvement strategies and process improvement. There will be no changes to the current assessment of need, authorization of home modifications, or residential modifications.

The discussion document for the Home Modification Quality Improvement Program can be found here.

If you have feedback, please submit your responses electronically to RA-PWPROGRAMREVIEW@pa.gov by close of business on July 2, 2015.

With your contribution, we look forward to increasing opportunities for individuals to live in their communities, and providing them with a choice, and a voice, in where they live.