Business Domain

Purpose

The Business Domain maintains standards, documents, and methodologies that will enable the Department of Human Service's (DHS's) Information Technology (IT) projects to fully meet the needs of the business functions they are intended to support, deliver all expected benefits, and are completed on time and on budget. The Business Domain is comprised of principles, best practices, tools and templates designed to improve the Department's ability to manage its Information Resource Management (IRM) investment, successfully deliver IT projects and to minimize risk.

This Section consists of Project Management guidelines, process maps, tools, and templates for the following processes:

Process Diagrams

Outreach

Project Strategy

  • Community of Practice (CoP) - The CoP process focuses on enterprise information technology planning and project prioritization to:
    • Ensure the Governor's budget includes the most critical information technology projects which are aligned with enterprise goals;
    • Develop plans to address comparable projects from multiple agencies in a collaborative, non-redundant manner
    CoP Approval Process - a more detailed description of the CoP process from the Office of Administration/Office for Information Technology (OA OIT).
  • Annual Scoping For RFP 16-09 Contracts Guideline
  • Project Charter Template

Project Initiation

Project Planning

Project Execution & Control

  • System Development Methodology (SDM) - includes all the phases, high level activities, and tasks necessary to ensure the successful development and delivery of custom built business solutions. The Department of Human Services has defined two software development methodologies for custom software development initiatives: 1) Modified Water Fall (MWF) and 2) Rapid Application Development (RAD). Both software development methods use the Architecture Review Board (ARB) process as well as the Systems Development Life Cycle (SDLC) and Project Life Cycle (PLC) phases, all of which are integrated into a master project plan for IT business solution planning, development, and delivery.

    These methodologies are integrated with the project management methods to provide the framework and governance to oversee and manage the project resources to ensure the system developed meets the requirements specified in the RFP/contract and satisfies the project sponsor, business operations, and end-user’s needs.

    The project management team executes all of the plans, processes, and procedures summarized and referenced in the Master Project Plan. Particular attention is paid to the SDM approach used, the timely production and quality of deliverables from all contractors and state staff. Constant monitoring of quality, risks and issues, schedule, costs, SLAs, requirements status, and overall project status is required.
    Both software development methods use project management resources with a cross-functional team consisting of business and technical subject matter experts (SMEs) and practitioners. SDM stages, associated tasks, and logistics are integrated into a master project plan and then appropriately managed and resourced to acheive successful outcomes. A Software Engineering Process Group (SEPG) is the focal point for business IT solution review and process improvement. This group is a cross-functional technical team composed of practitioners who have varied skills. The group is at the center of the collaborative effort of everyone in the organization who is involved with software engineering process improvement. SEPG is a collaboration of two entities within the Bureau of Information Systems (BIS): 1) the Division of Technology Engineering (DTE) and 2) the Division of Enterprise Applications (DEA). These two entities participate in the Architecture Review Board process and the Center of Excellence (COE) establishing applicable development technologies, standards, and associated software quality control and assurances processes that are aligned with the agency’s business drivers and technology road maps.

Standards Supplementary Guidelines Templates and Forms Checklists

Project Closeout