Human Services Licensing
This is a resource page containing guidance for agencies that are licensed by DHS. If you are looking for information about specific providers or their inspection results please visit the Human Services Provider Directory page.

Licensing Information

Click on a category below to view forms, regulations, interpretations, policies and more.

What's New

  • New Free training programs for Personal Care and Assisted Living Administrators and Direct Care Staff provided by Northampton Community College can be found in the Training Information section under the Personal Care Home Licensing and Assisted Living Residence Licensing tabs.. There are a variety of training topics offered including Caregiver Burnout, The Life Story and its Benefit in Dementia Care, Common Medical Emergencies, Emergency Action and Fire Prevention Plans, Diabetes Overview, and a number of other relevant topics. If you need information about additional available training for administrators please contact the Operator Support Hotline at (866) 503-3926 or

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