The Department of Human Services offers a wide variety of training for many different types of providers. Look for the training you need in the list to the right under the heading - "Related Topics".

Mandatory Protective Services Training for OLTL Service Coordinators and Providers

All Service Coordinators and Direct Service Providers are mandated protected services reporters under state law. If you suspect abuse, neglect, exploitation or abandonment, you are required to report it. The following trainings are required for all staff of OLTL Service Coordination Entities and Direct Service Providers, regardless of whether or not they have direct contact with participants.

APS – Adult Protective Services provides adults with disabilities between the ages 18 of 60 with protection from abuse, neglect and exploitation.
PowerPoint on APS Mandatory Reporting

For additional information, go to:

OAPSA – Older Adults Protective Services provides adults over age 60 with protection from abuse, neglect, exploitation and abandonment.
PowerPoint on OAPSA mandatory reporting.

If you suspect Abuse, Neglect or Exploitation, you are REQUIRED to report it by calling 1-800-490-8505


Critical Incident Training materials:

Critical Incident Management Webinar presentation (with narration) 

Critical Incident Management FAQ's 

OLTL Critical Incidents, Including Adult Protective Services/Older Adult Protective Services Webinar PowerPoint 

Participant Directed Services and SC Responsibility materials:

Participant Directed Services and SC Responsibility PowerPoint 

Participant Review Tool materials: 

Participant Review Tool SC Training PowerPoint

Participant Review Tool Training (with narration) 

Participant Review Tool FAQ's

Risk Mitigation materials: 

Risk Mitigation Webinar Link

Risk Mitigation PowerPoint

Service Plan materials:

Service Plan Assurances and Performance Measures Training March 2015 PowerPoint

Employment Opportunities for OLTL Participants:


Increasing Employment Opportunities Slide Deck (8/9/2016 & 8/23/2016)

Increasing Employment Opportunities Webinar Recording (8/23/2016)

OVR Webinar Slide Deck (10/20/2016)

OVR Webinar Recording (10/20/2016)

OVR Webinar (OVR101) FAQ (10/20/2016)

Employment Services Webinar Slide Deck (11/18/2016)

Employment Services Webinar FAQ (11/18/2016)

Increasing Employment Opportunities Webinar FAQ (11/2016)

Promoting Employment Among Social Security Beneficiaries (1/2017)

MAWD Service Coordinator Entities Webinar Recording (3/21/2017)

MAWD Service Coordinator Entities Webinar FAQ (3/21/2017 & 3/23/2017)

PA ABLE Webinar Slide Deck (5/16/2017)

PA ABLE Webinar Recording (5/16/2017)

PA ABLE Webinar FAQ (5/16/2017)

Transportation Webinar Slide Deck (6/15/2017)

Transportation Webinar Recording (6/15/2017)

Certified Employment Support Professional Exams in Pennsylvania

Certified Employment Support Professional Exams in Pennsylvania Flyer


Employment First Executive Order Summary

Guidance on Conversations About Employment

PA WIPA Directory

PA ABLE Brochure

PA ABLE Material Order Form - This material order form is for OLTL Staff, Stakeholders, Providers, Service Coordinators, Partners and Organizations to request brochures on the PA ABLE Savings Program from the Pennsylvania Treasury Department.

Senior Community Service Employment Program

The Senior Community Service Employment Program (SCSEP) promotes part-time employment opportunities in community service activities for unemployed low-income persons (at or below 125% of current federal poverty level) who are age 55 and older.  The SCSEP's goals are to foster individual economic self-sufficiency and promote useful opportunities in community service activities and to increase the number of persons who may enjoy the benefits of unsubsidized employment.  Participants usually work an average of 20 hours a week for which they are paid the federal or state minimum wage, whichever is higher.  The SCSEP is administered at the federal level by the United States Department of Labor's (USDOL) Employment and Training Administration.  The USDOL currently provides SCSEP funds to the Pennsylvania Department of Aging (PDA) and seven national organizations that provide SCSEP services in the Commonwealth.  The names of the seven national organizations that provide SCSEP services in the Commonwealth are:  American Association of Retired Persons Foundation, National Council on Aging, National Urban League, National Association of Spanish Speaking Elderly, National Asian Pacific Center on Aging, The Workplace and Associates for Training and Development.

It should be noted that Experience Works, Senior Service America, Goodwill and National Caucus on Black Aged will no longer be providing SCSEP services in PA effective 2-1-17.

ACT 150 Program Training

Act 150 Training PowerPoint (11/21/2016)

Act 150 Webinar Recording (11/2016)

HCBS Settings Requirements

HCBS Settings Requirements Webinar Recording

HCBS Settings Requirements Webinar PowerPoint

HCBS Settings Requirements Webinar FAQ