The Department of Human Services offers a wide variety of training for many different types of providers. Look for the training you need in the list to the right under the heading - "Related Topics".

Mandatory Protective Services Training for OLTL Service Coordinators and Providers

All Service Coordinators and Direct Service Providers are mandated protected services reporters under state law. If you suspect abuse, neglect, exploitation or abandonment, you are required to report it. The following trainings are required for all staff of OLTL Service Coordination Entities and Direct Service Providers, regardless of whether or not they have direct contact with participants.

APS – Adult Protective Services provides adults with disabilities between the ages 18 of 60 with protection from abuse, neglect and exploitation.
PowerPoint on APS Mandatory Reporting

For additional information, go to:

OAPSA – Older Adults Protective Services provides adults over age 60 with protection from abuse, neglect, exploitation and abandonment.
PowerPoint on OAPSA mandatory reporting.

If you suspect Abuse, Neglect or Exploitation, you are REQUIRED to report it by calling 1-800-490-8505


Critical Incident Training materials:

Critical Incident Management Webinar presentation (with narration) 

Critical Incident Management FAQ's 

OLTL Critical Incidents, Including Adult Protective Services/Older Adult Protective Services Webinar PowerPoint 

Participant Directed Services and SC Responsibility materials:

Participant Directed Services and SC Responsibility PowerPoint 

Participant Review Tool materials: 

Participant Review Tool SC Training PowerPoint

Participant Review Tool Training (with narration) 

Participant Review Tool FAQ's

Risk Mitigation materials: 

Risk Mitigation Webinar Link

Risk Mitigation PowerPoint

Service Plan materials:

Service Plan Assurances and Performance Measures Training March 2015 PowerPoint

Employment Opportunities for OLTL Participant(s) materials:

Increasing Employment Opportunities PowerPoint

PA WIPA Directory

Conversations About Employment 

Employment and Employment Related Services Webinar

Increasing Employment Opportunities Webinar (11/2016)

Increasing Employment Opportunities Webinar FAQ on New Employment Services (11/18/2016)

Increasing Employment Opportunities OLTL FAQ (11/2016)

Promoting Employment among Social Security Beneficiaries

Office of Vocational Rehabilitation

OLTL Service Coordinator OVR PowerPoint (10/20/2016)

Non-Waiver Funded Resource: Pennsylvania Office of Vocational Rehabilitation (OVR101) FAQ's

OVR Webinar Recording (11/2016)

ACT 150 Program Training

Act 150 Training PowerPoint (11/21/2016)

Act 150 Webinar Recording (11/2016)