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Text Messaging 

You can now receive text messages from the Department of Human Services with updates and alerts about your benefits. This is the easiest way to receive in-the-moment news from us, and it is easy to sign up. To opt-in for text messages from us, follow the instructions below:



If you already have a MyCOMPASS Account:

  • Login to your MyCOMPASS account  
  • Click on Text Message Portal on the left-hand side of the dashboard
  • Answer the questions:
    • Would you like to receive Text Message Notifications? 
    • Please indicate English or Spanish 
    • Please select which notifications you would like to receive: Renewal and/or Verifications 
    • I have read the Terms and Conditions
    • Enter the phone number to which you would like to receive text messages
  • Click SUBMIT; a green spinner displays while validating
    • If the submission is successful, a green banner at the top will say, "Your Text Message Preferences have been updated. Please click 'Next' to continue."
    • If the submission is unsuccessful, a red error box will say, "Your Text Message Preferences have not been saved. The number you have entered cannot receive Text Messages." 

If you do not have a MyCOMPASS Account:

  • Go to www.compass.state.pa.us
  • Start by clicking on Apply for Services
  • Select the Text Messaging option
  • Answer the questions:
    • Would you like to receive Text Message Notifications? 
    • Please indicate English or Spanish 
    • Please select which notifications you would like to receive: Renewal and/or Verifications 
    • I have read the Terms and Conditions
    • Enter the phone number to which you would like to receive text messages
  • Click SUBMIT; a green spinner displays while validating
    • If the submission is successful, a green banner at the top will say, "Your Text Message Preferences have been updated. Please click 'Next' to continue."
    • If the submission is unsuccessful, a red error box will say, "Your Text Message Preferences have not been saved. The number you have entered cannot receive Text Messages."